Popular Articles
How to Submit a Ticket to DLC Support
While you can always contact us at DLC for support via ticket system, email or phone, you can also click here for some go-to preliminary troubleshooting steps you can try yourself first that may resolve a lot of common issues. Please be advised that ...
DLC Service and Support - Request for Repair Form
Please be advised that DLC Technical assistance may or may not involve fees. Technical Support is charged at $220/hour unless under warranty. If you are unclear whether your issue is covered under warranty, please discuss with your technical support ...
DLC Service and Support - Remote Support Tool Download Link (TeamViewer)
If you are experiencing any technical difficulties please contact DLC on the details provided below. For a guide on submitting a ticket please click here To submit a ticket using the DLC Portal please click here For urgent or other enquiries you can ...
How to Disable the Firewall in Windows 10
If you are having problems with your image acquisition software displaying an error that it cannot connect to the plate, one of the common causes is Windows Firewall being enabled. The Windows firewall needs to be disabled in order for your Image ...
Preliminary Troubleshooting Steps You Can Try
While you can always contact us at DLC for support, there are a few go-to preliminary troubleshooting steps you can try first that may resolve a lot of common issues. Some basic steps to try that may fix some common problems: 1) - Save your ...