Please be advised that DLC Technical assistance may or may not involve fees.
Technical Support is charged at $220/hour unless under warranty.
If you are unclear whether your issue is covered under warranty, please discuss
with your technical support engineer that is assigned to your ticket.
For urgent or other enquiries you can call us on 1300 785 405
If you would like to send your unit/hardware in for assessment, please download
and fill out the repair paperwork (link below) and put it in the box when sending to our
VIC service department, failure to do so may result in unnecessary delays.
A link to our Repair Request Form Interactive PDF is available below.